Mar 17, 2021
Okay, so you have committed to having a difficult conversation - well done! Whether this conversation goes well or you find you are at an impasse - the resolution phase is still the same. In today’s episode, we round out the Difficult Conversations Series with part 3 - how to resolve the conversation! We discuss how you can use all of the tools you’ve learned in this series to take on a difficult conversation with more clarity, confidence, and courage and find a resolution where both parties feel valued, heard, and understood.
I dive into:
- [4:10] One of the BIGGEST components of a successful and deep relationship
- [7:50] A common hurdle in the parent/child relationship around difficult conversations (and what to do about it!)
- [10:30] How a teenager and her parents successfully resolved a difficult conversation
- [18:20] What to do if you come to an impasse during one of these conversations
- [20:05] One of the BEST ways to end a difficult conversation (hint: it’s about perspective!)
- [20:45] How your childhood conditioning might affect your conversation (and why this is so important to understand!)
- [22:15] My favorite advice for what to do AFTER resolving the conversation
- [25:50] Some helpful examples of difficult conversations at work and how to resolve them
- [26:15] How you can successfully approach your boss about a decision you might not agree with
- [29:55] Some advice for dealing with a low-performing employee (with compassion and understanding!)
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